We old time Admissions folk often wear it as a badge of honor, “Back in the 80’s we got paid around $18,000 and once worked 27 straight days without overtime or comp time. Had to drive our own cars and couldn’t stay in a hotel fancier than a Motel 6. Our per diem bought us a glazed donut, Big Mac with small fries, and two slices of pizza. Always felt lucky just to have a…
Ask any university president if their institution has a crisis response plan and the answer will almost certainly be “yes.” Dig a little deeper though, and you may learn that the plan is not what it purports to be. Maybe it addresses only a few critical incidents. Conversely, maybe it provides so much detail that it would impede responding to a crisis in a timely and effective manner. Campuses are complex environments that can be…
As institutions across the country try to navigate through COVID, increased competition, declines in prospective student pools, ever changing regulations, student/parent needs, cost containment/revenue generation demands, and a myriad of other issues, the importance and challenge of retaining students has never been greater. It is not as though steps to improve retention have not been taken. How many of these things apply to your institution? Services for students have been enhanced and expanded. Co-curricular opportunities…
With declining demographics and increased competition for new students, student retention has never been more important.At your institution is retention discussed with the same level of urgency as recruitment?Or is retention an afterthought?Have you adopted an “unacceptable loss” approach to student attrition? Acceptable loss is a term coined originally by the military that has crept into business and now into education. What does acceptable loss mean relative to retention? No one can guarantee retention of 100% of…
Listen to the podcast here: nacu.edu/nacu-programs/podcast