Richard J. Cannon

With over 30 years of experience as a vice president of finance and administration, dean, faculty member and corporate president, Dick consults on the topics of incentive-based budgeting, financial planning and forecasting, and strategic alliances to drive alternative revenue streams.

dick@dutcher.llc

dick@dutcher.llc

Richard J. Cannon

I’m living proof that intensive business training can (and should!) be applied to not-for-profits. Over the course of my career, I have made the following observations, which guide my consulting practice:

• Building consensus around mission and strategy throughout the organization is essential.

• Significant organizational change comes through establishing key milestones; consistent tracking of progress and results; and aligning financial and human resources with strategic priorities.

• Hiring the right people into the right positions is critical, but in today’s labor market, helping the people you already have makes a lot of sense.

• Clear expectations. For everyone. All the time.

• Consultants with experience in parallel roles to their clients are best-positioned to understand the not-so-minor challenge of making change happen, while also “keeping the trains running on time.”

• It’s important to seize opportunities and “take a flyer,” as long as the work intersects with mission and institutional priorities.

I practice work/life balance in pursuit of a full life. With a combined clan of 6 children and 4 grandchildren, my wife Judy and I place high importance on our family.

Richard J. Cannon

2 FOX RUN ROAD

UPTON, MA 01568

CELL: (603) 781-1657


PROFESSIONAL EXPERIENCE:

HIGHER EDUCATION CONSULTANT, DUTCHER LLC

September 2019-Present

INDEPENDENT HIGHER EDUCATION AND HEALTHCARE CONSULTANT

2014-August, 2019

Focus practice on organizational assessment and improvement, strategy evaluation and implementation planning, executive assessment, executive coaching, and management of complex organizational change.

2015-2018 Clients: Harvard Pilgrim Healthcare – developed and facilitated a management and advisory group discussion of a new Value Formulary; University of New Hampshire –advice on various financial policies and consideration of partnering with another university for a linked premedical education /MD program; Keene State College- assist the president and cabinet in preparing for implementation of a new strategic plan; organizational change guidance; University System of New Hampshire-advice on medical care benefit strategy ; one day per week as interim chief human resource officer.

UNIVERSITY OF NEW HAMPSHIRE

DURHAM, NEW HAMPSHIRE

2006-December 2014

Vice President for Finance and Administration

 Chief Administrative and Financial Officer responsible for financial management, budgeting and planning, facilities design, construction and operations, human resources, information technology, housing, dining, transportation and other central services; $600M operating budget; responsible for overseeing $200M of construction projects in planning, execution or completion including a $45M renewable energy project and a $50M business school; member of President’s Cabinet; chair key campus committees governing Space Assignment, Renewal and Renovation, Land Acquisition and Sale, Transportation Policy, the Central Budget Committee and a Health Care Action Committee –leading to Healthy UNH, a major multi- year commitment to developing a workforce engaged in wellness, becoming active consumers and informed patients and initiatives to bend the university health care cost curve ; member of two collective bargaining negotiating teams: tenure track faculty and police; provide support tools for decentralized responsibility – centered management system (RCM) for schools and colleges; significant role in The University System of New Hampshire governance and organizational change management projects; active participation in Board of Trustee Committees: Executive; Financial Affairs; Investment; Audit; and Capital Projects.

CAMBRIDGE HILL PARTNERS

CAMBRIDGE, MASSACHUSETTS

Organizational Development Consulting Firm

2001-2014

Partner

Principal projects:  Kenneth Schwartz Center for Compassionate Care @ Mass. General Hospital (organizational planning); Dana Farber Cancer Institute (core values/organizational change study; leadership retreat, diversity training, customized management development program); Akron General Medical Center (graduate medical education studies); Pfizer, Inc. (facilitation at outcomes research conference and advisory boards); Boston College (executive assessments of deans and vice presidents, executive coaching, team development); Harvard University (executive coaching); Cornell University (research facility organizational assessment); Moffitt Cancer Center (governance assessment);University of Southern California (executive coaching).

HARVARD UNIVERSITY

SCHOOL OF PUBLIC HEALTH

BOSTON, MASSACHUSETTS

2000-2004 (part-time); 2000 was otherwise a self-financed “sabbatical year”)

Instructor, Department of Health Policy & Management and Advisor to the Dean

Designed and taught: Universal Health Insurance in America: A Search for Justice, Efficiency and Quality;

Consultations: executive coaching of academic department chairs.

1988-1999

Dean for Administration and Member of Faculty

Department of Health Policy and Management

Responsible for School’s finances, human resource systems, information technology, facilities and support services; lead responsibility for planning; worked closely with academic department chairs and senior faculty to assure that plans for academic program development, fiscal capabilities, and physical facilities were in synchrony; chaired faculty committees; lead responsibility for introducing continuous quality improvement process to School administration; represented School in negotiating major sponsored research and technology transfer agreements; advised University on health care purchasing as member of University Benefits Committee; developed and led management development seminars; member of team advising city of Krakow, Poland on health care reform; designed and taught: Managing in Health Organizations and Introduction to Managed Care in the Department of Health Policy and Management.

HARVARD COMMUNITY HEALTH PLAN, INC. (Now Harvard Pilgrim Health Care)

BROOKLINE, MASSACHUSETTS

1981-1988

      President, Medical Groups Division (1986-1988)

Responsible for Medical Groups Division, a wholly owned subsidiary corporation; member of Corporate Policy Group.

Executive Vice President (1982-1986)

Senior executive and chief administrative officer; member of Corporate Policy Group; supervised vice presidents responsible for marketing, human resources, treasurer’s office, financial operations, legal services, and planning; major decision-making role in strategy, underwriting policies, reserve levels, depreciation policies, and content of financial prospectus for bond financing; led management team in negotiating four collective bargaining agreements; served as principal in numerous land and real estate acquisitions; responsible for major information systems conversion.

Vice President, Organizational Development (1981-1982)

HEALTH INSURANCE PLAN OF GREATER NEW YORK

NEW YORK, NEW YORK

1978-1981

Executive Vice President

Chief administrative officer for 750,000-member group model health maintenance organization; major role in redirecting corporate mission and goals; chief negotiator on two major government contracts; experience as board member of hospital and four health plan subsidiary corporations.

HARVARD COMMUNITY HEALTH PLAN, INC.

BOSTON, MASSACHUSETTS

1973-1978

Director of Planning and Development (1976-1978)

Developed corporation’s first mission statement; staffed Long Range Planning Committee of Board of Directors; directed strategic planning for expansion and major new programs; project manager for ambulatory care facilities projects.

Administrator (1973-1976)

Responsible with Medical Director for start-up and management of multi-specialty group practice; center was the company’s second location following its founding in 1969; center became the most efficient in the HCHP network.

BOARD OF DIRECTOR AND OTHER MEMBERSHIPS:

Third Sector New England/ Massachusetts Health Research Institute board member (1993-2002);

The Boston Fenway Program/ Fenway Alliance board member (1988-1999);

HIP New Jersey board member: (1980-1981);

LaGuardia Hospital board member (1978-1981).

Harvard Pilgrim Health Care Ethics Advisory Board 2010-present

New Hampshire Innovation and Commercialization Center, Inc. (merged with Alpha Loft) board member (2010-2014)

EDUCATION:   MBA – Boston College 

                 BS – Boston College